After I used my visa to pay the $3.95 shipping and handling for my "free trial bottle" of Acie Berry Power 500, I discovered a consumer complaint online about how the company kept billing her credit card $89.31 a month after the shipping charge, and they would not refund her for returning unopened packages either.
Then, I opened the "Terms & Conditions" link at the Acai Berry Power 500 website and saw with my own eyes what is about to happen to my credit card. You can bet I'll be on the phone tomorrow during business hours to cancel, but the line will probably be busy or keep me on hold for two hours - there go those peak cell minutes in a hurry!
Here is a pasted copy of the Terms & Conditions:
... By ordering Extreme Acai Berry, I am agreeing to receive Extreme Acai Berry for a free 14-day trial period (days of availability for actual usage could be less depending on shipping time) beginning on date of order. $3.95 (non-refundable) for S&P. I understand that unless I cancel by calling 1-801-208-7485 within this 14-day period, beginning on the 14th day my credit card will automatically be charged $89.31 (Free Shipping) for a 31 day supply of Extreme Acai Berry to be shipped at that time to my door.
Thereafter, until and unless I cancel, my credit card will automatically be charged an additional $89.31 every 31 days for a new supply of Extreme Acai Berry. I understand that I may cancel any future shipments Monday through Friday by calling 1-801-208-7485. Our hours of operation are from 8am to 5pm MST.
We do not accept returns on any products that have been shipped.
Extreme Acai Berry
4650 SW 51st Street
Suite 711
Davie, FL 33314
I feel so stupid! I've been dieting and reading about the benefits of the Acai berry from Brazil. Oprah endorses the Acai berry, so how can it be bad? Dishonest marketing and misleading sales of the product is how. Oprah, you should warn your audiences!
If I have any trouble canceling this order, I'm filing my next complaint with the Consumer Protection Agency and filing a dispute with my visa credit card too.
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