I purchased my watch (Sea Dweller) back in December. Of course I was stupid enough to spring for the Swiss watch. That was $900 I'll never see again.
When I received my watch there was some type of film under the crystal. A week later I was trying to wind the watch and the stem pulled right out of the watch. Since I was under warranty I figured I'd call and everything would be cool, after all they were so nice when I ordered the watch. I was also supposed to receive some type of warranty paperwork, conveniently that never showed up.
I've called literally twice a day or more since December 24th. "Joe" hangs up on me the instant I say the words I have a problem.
At first I got the run around from him about getting with customer service. Beth or Julie was supposed to be getting back with me every day. That never happened. Oddly enough every once in a while he will actually talk to you. Or lie to you, however you want to put that. I got the same deal with "I'll ship your replacement in the morning, just send the defective one back when you get the new one." When I didn't get it a week later I called "Joe" back and told him I never got the watch. He responded with "That got returned, FedEx said they couldn't deliver it, I'll send it out again." I've been waiting 2 months since I heard that.
Bottom line... Don't get scammed.
I'll continue calling everyday. I wonder if I keep posting with the updates of my calls will that move this site higher up in search engines. That way when somebody else is unfortunate enough to discover Global Replica this will be the next web site they see.
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