I purchased a watch from Swiss Replica Store and it was defective. I contacted their Customer Service department by email and the agreed to replace the watch. I shipped the defective watch back to them and they commenced the "email run-around". 6 months later they have not shipped a replacement and they will not send my original defective watch back. I contacted their Customer Service Representative, who works out of her home in Canada, who says she has no power over returns, refunds or shipments.in other words she cannot service the Customer. Best I can tell, she has been hired to give an english speaking voice to this scam company. Stay away from Swiss Replica Store and www.swissreplicastore.com
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