I am extremely upset with Petsmart. I bring my dog, who was healthy, to the Petsmart for a grooming and a week later she has a severe case of Kennel Cough. I know that she caught this during the grooming session as she is an "inside dog" and does not come into contact with other dogs ...
Over a year ago I adopted a puppy from Little Forgotten Friends Rescue. Since then four of my friends have also adopted puppies. We all have healthy wonderful pets. Each one of us were told where our puppies came from. Some from mills others from shelters. There were no secrets. All of our many ...
Policy# AP0312937 I filed a claim on this policy before I cancelled it 1/09. During this time I kept getting letters saying you had not received my dog's medical records even though I had sent them three times. 12/30/09 I received yet another letter saying you hadn't received my dog's medical ...
This is the worst company I have dealt with in my life. I ordered some live stock for Mother's Day with overnight Saturday delivery. Nothing was shipped! I called customer service many times asking for a tracking number. I waited all day for a package that was never shipped. I cannot believe this. ...
We took our 2 Shih Tzus to have groomed when we took them we said we wanted them to have a Puppy Cut and to be sure not to shave them. They called a few hours later and said that the 1 dog was pretty knotted and that they would have to work harder on him we again said Do Not Shave. When we went to ...
I placed an order with the company on 5/17. My credit card has been billed and as of 6/21, I still have not received the order. I have left multiple voice messages and initiated contact through the company's website, but cannot get a status on my order or get the company to credit my charge card. ...