In July I bought a publicity-156 light from Orphek LED illumination. It was an expensive purchase, and so I mentioned it at excellent duration equally about the telephone and via mail using their people consultant, Douglas. Since it was a custom-order with customized LED emitters and custom contacts, I had been necessary to delay 6 months for my order to become finished, though I'd to pay for in advance.
However, after eventually getting my item in late Sept, it had been not what I requested.in the place of 120-degree contacts I obtained 90-degree contacts which does not provide me enough protection since I just possess a brief growing level. After I attempted to contact Orphek, the telephone number went right to voicemail, and it has since. Douglas does not react to my emails, alternatively I'm focused to a different consultant, Ofir, who hardly speaks english. Evidently he's their manufacture, but his understanding of Language is merely terrible, as-is his customer support. He focused me for their guarantee site which, plus a couple of low-relevant legal garbage claims "no returns". Nevertheless, I never obtained the right item within the first-place, which means this drops on Orphek.
Following A large amount of backwards and forwards via mail, WITHOUT ANY telephone assistance (Ofir extended to avert my concerns regarding telephone calls!) I was eventually simply provided a "possess a good existence" and that Iam caught using the $799 custom lighting which wasnot designed to my requirements.
Do Not trust Orphek!!
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