Usacomplaints.com » Advertising » Complaint / Review: Test Prep Services - Deceptive practices. #752710

Complaint / Review
Test Prep Services
Deceptive practices

The corporation named me on my cell phone showing connection with my daiughteris senior school and telling me that my child had requested their test-prep group of DVDis plus they were calling to set up for cost. Stupidly I decided to provide them with my creditcardnumber and request delivery of the merchandise.

I told the salesman when my child didn't purchase the program — it had been returning. She explained that might be not a problem. They billed my card with $214.90 ($199.95 "unique promotional cost" plus $14.95 S&H). After I eventually discovered that my child had no understanding of the product and had not at all requested something enjoy it — the container had appeared. I understood this needed to be returned. The purchase was completed under false pretenses and was obviously misleading. I blame myself — I ought to have recognized better — however it was for my senior school aged kid — who's likely to consider the WORK and was contemplating numerous research helps.

I called customer support — no one accumulates — but an email address is supplied. I instantly e mailed and advised them the plan was coming back — a fast reaction explained that I required a RAN -return authorization amount — I had been really in the article offfice at that time and that I replied for that quantity — that was provided. The client support broker was really sensible and supportive — and questioned me to rethink prior to making the return — as well as agreed to keep in touch with my kid concerning the item.

A couple of minutes later I began getting unusual, rude and unpleasant emails from an IRA PUPKO (evidently the boss??!!) from [email protected] who'd clearly been checking my dialogue with customer support: The boss??! Really? (These are ripped and pasted from my email package)

Information Number 1 Inform togo pull a camels butt

Information #2Sir, I Have had very about enough of the trades. We shall not be crediting back delivery, statement absent. And when you translated what was believed to you in a specific method, nicely, very little we are able to do about this, is there. No questionmark at the conclusion of this last phrase because itis rheterical. Possess a fantastic evening, and best of fortune for you people. IraTest Cooking Services

Is that this the kind of organization anybody ought to be purchasing something from???

I believe not...


Offender: Test Prep Services

Country: USA   State: California   City: Perris
Site:

Category: Advertising

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