Usacomplaints.com » Advertising » Complaint / Review: TCIM Services - Terrible company. #430151

Complaint / Review
TCIM Services
Terrible company

I had been ended, on Friday, 4/29/02, after 15 weeks work like a telemarketer, from TCIM Services in Norman, Oklahoma. I'm 49 yrs old and obtained my twelve months work increase, of fifty dollars an hour or so, in March.

I had been ended after currently processing 3 EEOC claims against TCIM, within the span of nearly annually. Our first 2 grievances on TCIM led to me acquiring from EEOC 2 characters allowing a 90-day to prosecute in Federal Judge, but used to do not follow the problem, alternatively wishing things might enhance. The first criticism was for sexual harassment.

I submitted my next EEOC complaint, submitted in March against TCIM for retaliation (hence I had been dismissed following this complaint was submitted and TCIM have been informed of the complaint) and that I am along the way of processing another complaint for retaliatory firing after discussing newest improvements by telephone with EEOC.

I also recorded a musculoskeletal condition criticism (the band and small hands on my left-hand turned completely numb) most likely because of keeping the phone, since TCIM was also inexpensive to purchase mouthpieces for that headsets so we're able to all make use of the headphones. Numerous additional TCIM workers have reported of the exact same condition.

TCIM declined every demand (recorded in communication to EEOC) I created underneath the Independence of Information Work, to supply me with copies of unwarranted TCIM write-UPS (stating it had been against organization plan) and dismissed me for tape-recording (TCIM tape-recorded our revenue and sales pitches and really should have now been well-aware of tape-recording regulations and my legitimate to tape-record TCIM) TCIM reprimands and nuisance and addressing my other workers' concerns about my issues with the organization and my EEOC issues.By informing me I really could not tape-record, TCIM supervisors broke Condition & National tape-recording regulations and my municipal and rights.

I'd appreciate your comments. I've on recording the TCIM Part Supervisor informing me I'm being dismissed for answering worker concerns about my issues with the organization, speaking with workers poorly concerning the company as well as for continuing to tape-record on TCIM areas after I had been first informed to not in January.

I'd excellent work work, great revenue and obtained many revenue prizes, 3 which I maintained for certification functions. Obviously, TCIM includes a very large return.

I forgot to say that TCIM deceives their telemarketing customers with the telemarketers use 'brief scripts' (compiled by the telemarketers or TCIM) rather than the customer authorized 'lengthy scripts' the customers supply and agreement to become applied. During customer appointments to TCIM as well as during long-distance customer phone tracking periods, the telemarketers are requested togo verbatim utilizing the customer supplied 'lengthy programs' so long as the telemarketers are susceptible to customer analysis. The moment visiting customers visit lunchtime or abandon TCIM areas or hang-up about the tracking telephones the telemarketers are informed to return back again to the 'brief scripts' since 'short scripts' market better.

Buddies explained the Oklahoma State Attorney General created some remarks on tv media shows about 'quick programs'. The buddies didn't notice if he explained these were illegitimate. I'm wondering if scam is just a chance in TCIM laying for their developed customers about how exactly these 'lengthy programs' are allegedly usually utilized?

Drug-use is predominant at TCIM aswell, among administrators and common employees particularly. Guide US outlined company TCIM headquarters as TCIM SVC, 1011 Middle ROAD #403, Wilmington, P 19805-1281, telephone number (302) 633-3000, Fax (302) 633-3039, toll-free 1 800-333-2255 (this is actually the proper organization managing Gary TCIM when I have sent them repeatedly as well as in reply obtained telephone calls in the TCIM Recruiting Government Linda Schellenger, while I had been at the office) as well as outlined projected revenue for 2001 as $20 to $50-Million!


Offender: TCIM Services

Country: USA   State: Oklahoma   City: Norman
Site:

Category: Advertising

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