Usacomplaints.com » Advertising » Complaint / Review: MetroPCS - Fraud and cheating. #417670

Complaint / Review
MetroPCS
Fraud and cheating

The advertisements study 'unlimit oneself' and 'authorization to talk openly' - but that's NOT been our expertise. We have held and utilized cell phones for several years and also have utilized both mobile and Computers providers.

MetroPCS intentionally provides support that's sub standard to be able to market costly equipment (devices and components) had a need to access their community.

They STATE you can test out their service free for just one month, when actually, you've significantly less than one-hour (including incoming and outgoing calls charged in unfamiliar batches) to judge their support. If their service were regular, 60-minutes of talk-time may be enough to find out if MetroPCS may be worth the reduced-price of support. Sadly, MetroPCS support is really bad that calls are fallen continuously and have to be repeated often simply to possess a basic discussion.

They STATE you are able to speak readily, but the things they do not let you know is the fact that when the all too short analysis period stops, you're secured into being charged for providers that oftentimes don't occur; they'll not return the cost taken care of devices or components.

They STATE they offer 'the liberty to savor versatile instant calling' when actually sound-quality is terrible and support is non existent in several important towns. (We were without support south of San Juan Capistrano to North Park and east from Upland, northern to Vegas.) This can be a LARGE responsibility when touring (particularly with kids) and undoubtedly limits types capability to keep in touch with anybody, not as manage any problems.

They STATE they offer 'certainly endless regional and long distance support' - but that thinks you really have use of their community.

Whenever, after only 6 annoying times of fallen calls, no support, and bad sound-quality, we attemptedto return our telephones and components and were informed that people'd reviewed the 60-second control. Whenever we insisted it was never described, the supervisor of the El Monte CA shop, Christ Vaquerano, declined to hear us. Whenever we politely requested for his contact info which of his supervisor, he requested protection to take us from the shop.

We believe MetroPCS marketing is mis leading at-best. They attract clients into purchasing cell phones that CAn't be utilized, nor remain behind their guarantees of endless chat. We are in possession of over 500.00 of ineffective equipment and sense we were scammed

We'd be prepared to join a-class action suit against MetroPCS.


Offender: MetroPCS

Country: USA   State: California   City: El Monte
Site:

Category: Advertising

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