Usacomplaints.com » Cars & Transport » Complaint / Review: Jose Alvarez, Allstate Insurance - Payments Not Credited, Policy Cancelled, Premium Nearly Doubled. #290833

Complaint / Review
Jose Alvarez, Allstate Insurance
Payments Not Credited, Policy Cancelled, Premium Nearly Doubled

I had been with Allstate for more than three years with no claims. My premium payment was $520.00 annually for comprehensive and collision with 10/20/50 bodily injury and property damage. Apparently the rate was too good. I made two online payments, which I later discovered were not credited to my account. The cancellation notice came in the mail, and I had no recourse. I renewed the policy short-term while I shop around, at an additional $440.00 annually, which is almost a 100% increase over the previous policy. I have looked at both sides of this equation and have determined, after carefully reviewing the information, that Allstate failed to post the payments to make my premiums rise. If you are in need of insurance, steer clear of these people. It will not be long before they are another Enron. Shame on you, shame on me.



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