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Usacomplaints.com » Business & Finance » Complaint / Review: Sallie Mae - Check cashed and lost, dismissive customer service reps. #896314

Complaint / Review
Sallie Mae
Check cashed and lost, dismissive customer service reps

I am extremely disappointed with this company. Their customer service reps are impersonal and dismissive. This company cashed a check of mine and LOST it. When I called (three or four times) they acted like it was no big deal. They treated me like just another annoying customer instead of accepting that this was their fault. I'm still working on fixing this problem, and then I am leaving Sallie Mae.



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