When I received my October statement, I was shocked to discover that Citibank had increased my interest rate from 15.99% to 27.99%.
I contacted the company to find out why. They told me that I was allegedly late paying one of my creditors, so they could raise my rate because of this. Citibank refused to tell me which creditor without charging me $59.00 for a copy of my credit record. This alleged creditor has nothing to do with Citibank. It is just their way of ripping off their customers.
I was so mad that I cancelled my Citibank card, along with my Amoco and Shell credit cards (also owned by Citibank).
The ironic thing is that Citibank has a TV commercial in which they state that there is more to life than money. You could not tell by the crooked way they make money off their customers.
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