Complaint / Review
Bank Of America
Card Payment Not Credited and Late Fee Charged Despite Confirmation

I made a payment to Bank Of America Card Services. They are telling me that the payment was not received. The payment was posted to my online account with a confirmation number. The payment was also drafted out of my checking account. They are insisting that I did not make the payment. They are charging me a late payment fee plus the payment I made was not deducted from my balance. I spent over an hour on the phone and was transferred six times. I made the payment on time. I have the confirmation number along with print outs from them and my bank. How do I fight this evil entity.