I was a customer of Allstate for 6 years. I had auto and renters insurance. This particular story involves my car insurance. I lost my job back in April, so my budget was extremely tight. In September I could not pay my car insurance because I did not have the money, so my policy ended up getting canceled.
I do not fault Allstate for canceling my insurance for non-payment, but here is the catch. This was the one and only time I could not pay my car insurance or had it canceled. I paid my balance in full, expecting to get a new policy. My policy jumped up by $100.00 per month. I have a clean driving record (no tickets, accidents, etc.), and I have been a loyal customer for 6 years. I pleaded with my agent to cut me a break, but he could not do it. I was paying $90.00 per month for full coverage car insurance, so please tell me why it jumped up to $175.00 per month. There was only a 30-day lapse in my payment.
Allstate is all about the bottom line and does not care about its customers!
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