My mortgage company at the time of the switch was the Associate Financial company, located in the city of New Orleans, Louisiana. Later, I found out this company offering the mortgage loan had been forced to close suddenly and was later sued by the U.S. Federal Gov't of California.
I tried locating info about my home, however nothing prevailed until 2003, when I received a letter sent to my then home address provided to the U.S. Post Office in 2002. The letter was from the company Citi Financial, apologizing for the error regarding the account number. I contacted them immediately and spoke to a representative, who said a letter would be sent regarding the matter.
The mail did not arrive after 1 week, so I immediately called back, and the same rep responded to the call. Then another rep, who seemed somewhat irritated, suddenly interrupted and said he would send mail regarding the matter. I received nothing other than what I had received previously, the exact same letter.
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