My Sears card was closed. I received a letter from Citi Sears Cardmember Services with no notification; it simply said they had closed the account. The letter cited delinquent payments as well as other accounts not paid as agreed, in addition to a low credit score.
None of this is true. Neither the Sears card nor any other credit card has an outstanding balance. The fact is the card has not been used in a while. The Sears card also had an employee discount on it, earned by my husband working at Sears for at least 30 years.
If this does not get corrected ASAP, other family members will close every account they have at Sears. How dare they close an account and cite information that is not and never was true.
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