On April 26th I canceled the service - was told they would not pro rate and I had until May 16th to use service without charge. Went onto website to view my basic credit report - was charged on April 26th for a 3-bureau report. A charge showed on my visa statement on June 2nd - so I called to inquire as to what happened. Supervisor Shelly said that there was nothing they can do. She said I clicked on the advanced report and my card was automatically charged $24.95. I did not intend to incur more charges. She offered to take $10 off as refund... I asked for a hard copy of my report and was told this was not possible after 30 days... Nothing is free, don't get hooked - I was charged well over $50.
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