Usacomplaints.com » Miscellaneous » Complaint / Review: Extra Space Storage - Fingerprinting required to rent a second unit. #504553

Complaint / Review
Extra Space Storage
Fingerprinting required to rent a second unit

This company is a piece of work! I am an existing customer, with the unit in my wife's name. For a second unit, they wanted me to fill out an application (fine!), but they wanted to fingerprint me (no way!). It's their policy! No way I am letting some random business have my fingerprints. When I told them no, they got really belligerent and rude. I walked out of there and am looking at other places now. I asked at UHAUL and another local place and they don't fingerprint.
Extra Space has a nice facility, but it is not worth the extra money or the invasion of privacy and aggravation.



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