Complaint / Review
Spirit air lines
Change Fee Charged for Return Date Mistake Corrected Immediately

I booked a flight for a family trip - 3 tickets and I made a mistake with the return date — by 1 day. I called immediately and was shocked when I was told that I would have to pay a change fee. I tried to explain that I just did it and it was a genuine mistake and I called immediately. I waited for almost 30 minutes for a supervisor who told me the same thing. I said I would pay the difference in the flight fare if there was a difference to the new date as i expect that but apparently I would also be paying the change fee — for 3 tickets. How frustrating is that.