We are frequent flyers, but for our trip to Cancun, we decided to go with another airline thinking we were saving money. We were wrong. Not only do they charge you for your checked luggage, but they also charge you for your carry-on bags as well. If you aren't familiar with the policies and go to ...
On November 16 my wife and I used Spirit airline for a flight from Atlantic City to Fort Lauderdale and on to St. Thomas. The first leg of the flight was fine. Then we had the rather unpleasant experience of arriving in Fort Lauderdale Airport and finding our connecting Flight #201 to St. Thomas ...
My wife and I flew from Atlantic City to Ft Lauderdale Fl. We didn't pay additional for seats so they put us in row 26. We had 9 inches of leg room. Not enough room for an adult. Extreme discomfort. They have no right to sell seats that they know will be inadequate! ...
I flew this crummy airline in May. There was no one at the check in desk 45 minutes before the flight so I couldn't get my boarding pass! This was Memorial Day weekend. I was flying from SFO to Detroit. I was not allowed to board through security because the airport didn't even know how to reach ...
I called customer service and was told I could take a bottle [alcohol $50] in my carry on, as long as the seal wasn't broken. When I checked in security removed it and told me I couldn't. I explained the call and they said, Spirit has nothing to do with security. I don't think your employee should ...
I booked a flight for a family trip - 3 tickets and I made a mistake with the return date — by 1 day. I called immediately and was shocked when I was told that I would have to pay a change fee. I tried to explain that I just did it and it was a genuine mistake and I called immediately. I waited for ...