This company called me and pretended they were from Microsoft Main Server, certified technician, and then told me they knew the ID on my computer. I was very suspicious and asked this lady, Jennifer Smith, over and over how I could be sure she was not a hacker.
How I could tell something was not to be trusted: she showed me that my AVG was not "compatible" with my system. This is nonsense, because when I went into AVG I was perfectly capable of choosing the right system in the AVG software to make it compatible with my computer.
She wrote a few things in WordPad on my computer, and when I wanted to print that out, she panicked and closed the file. This was a big red flag to me. Then a man started to "threaten" me that if I wanted to print that out, I would not receive an email invoice. That is when it was totally clear to me that this was a total scam, so I did not sign up for their service.
There were a few things wrong with my computer and they may have caused it. I am not sure. So I called a different company and they fixed it for me.
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