I was a seller on Amazon.com. I have made over 900 sales in the course of 4 months.
Their rating system is terrible. I had 6 claims put on my account and they suspended me. 6 claims outta over 900 sales! They don't care how many positive feedbacks you receive just the negative.
On top of it one of those claims came from a woman holding me responsible for shipping her item to wrong address. She says she changed her address and Amazon didn't update it! So the claim goes on me? People have questions about their item and just immediately place an A to Z claim without even contacting me first! They shouldn't be able to file a claim if they have not contacted seller first? How do they allow that? And Amazon should ask questions before permanently marking my account! If you email them to look at the transaction they say doesn't matter they can't remove the claim, you believe this?
One buyer placed it by accident because he couldn't figure out how to place a return authorization, he removed the A to Z claim apologized for the mistake but Amazon keeps it on my account! And good luck trying to communicate with them because They won't communicate with you. Once they suspend you they refuse to communicate with you! What kind of crap is that?
Meanwhile I have my money invested in merchandise, shipping supplies and equipment, a truck and a place I rent and because of their and buyer mistakes being clueless on how to do things on that website I'm suspended for good!
They made me invest money and put in a business plan and they still won't reactivate me! Why would you tell me to correct problems and then when I spend money to do so stop communicating with me and ignore me!
I want to sue them because they have put my life in a financial wind storm and I'm approaching bankruptcy over it because I was all invested in this company. Someone help!
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