Usacomplaints.com » Shops, Products, Services » Complaint / Review: UPS Store #4138 - West Palm Beach Store Charged $19 to Return Package Costing $7.63. #845549

Complaint / Review
UPS Store #4138
West Palm Beach Store Charged $19 to Return Package Costing $7.63

I went to this UPS store#4138, which is located in the Ibis shopping center in West Palm Beach, to return a merchandise, because this is the closest one where I live. I asked how much would the package cost, they told me the least expensive would be $19. I asked why is it so much, since it cost the company only $7.63. They told me because the company is getting a better price. What I totally understand, but still why would it be more than double for me? They said this is the price. It was a little bit fishy for me, because my wife once bought a book of stamps over there and they charged $5 over the price. When she questioned them why, the answer was quick: They have the right to make money. They have the right to make money, but they don't have the right to rip off people.

I took my package to a different UPS store, just for curiosity, where they charged me $10 for the same services. Obviously the owner of this store is a thief not a business owner. Just because his store is located next to an exclusive golf and country club, he doesn't have a right to take advantage of people and overcharge them. Don't use this location for UPS!
Let's see how he will feel, when he has no customers to rip off.



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