I sent a package overseas and paid $206.00 for second-day service. The package was delivered to the wrong address, and I had to make several phone calls overseas to find it. Finally it was delivered three weeks later to the right address.
I called and asked for a refund, or at least the difference from the $206.00, since a three-week service does not cost the same as a two-day service. They asked for my phone number, but two weeks have gone by and I have not heard from them.
Question: Is FedEx a good company? Is it worth shipping with them? Reading some reports from other consumers makes me think twice.
0 comments