Today I tried to end my Directv service, and they told me I am under contract. Roughly a year back, their DVR burned out, so I went to a store and bought a new one as a replacement. Now they claim I am leasing it and have another year left on a contract. I do not think so. I bought that DVR, and when I connected it, nobody mentioned a lease, a contract, or anything of the kind. I explained all this to the woman and she passed me to a man who made me even angrier. He asked how much I had paid for the DVR. Why would that matter? It seems I cannot cancel without a lot of nonsense. No wonder people talk about a postal attitude... Please help me cancel my service. Many thanks.
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