I called to report that the receiver I had was receiving free Playboy programming. I did not want this on my TV, being a single parent with 3 teenage boys. With the failure of Direct TV to fix the problem on their end, I was told I would be sent a replacement receiver. After 2 years of their Hi-def programming, being dissatisfied with their service, and pulling programs I originally started with by making them part of another program to buy, I decided it was time for them to go.
After getting Dish installed, I called to cancel and was told that I had to pay an early termination charge. The reason was that I was sent a new receiver and was re-obligated to an additional two years. They said they told me that. What a lie. I remember things like that. Besides, here I am coming forth and telling them I'm receiving free programming, and you would think they would appreciate that, but not Direct TV. I wrote them several letters, but I may as well have been writing to nobody. It did absolutely no good. I was sent a bill stating payment due on receipt. I paid it to keep my credit in good standing. Never again will I do business with Direct TV.
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