For well over a week, my wife has tried to access a Yahoo site that she has used for over 10 years. Yahoo first refused her password, which had been accepted for all of those 10 years.
OK. We tried to enter a new password and got a real runaround on the site, loop after loop, forever. "Customer care," signed by Amanda, asked us to describe in detail what happened. We described it again and again and still got the same questions, but no meaningful assistance or results.
We are only trying to get Yahoo to allow her to use a new password, since they do not like the old one.
It is easy to see why Google is leaving them in the dust. We have even asked if Yahoo prefers to have esinvestor quit their site. To date, no answer. Why should anyone want to use such an unfriendly site?
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