Usacomplaints.com » Shops, Products, Services » Complaint / Review: Verizon Wireless - Employee Added to My Account Without Consent, Later Charged Cancellation Fees. #193028

Complaint / Review
Verizon Wireless
Employee Added to My Account Without Consent, Later Charged Cancellation Fees

I sent an employee in to a Verizon store to get service, he was with T Mobile. He can not read or write. They pulled his credit and found it to be bad, so they arbitrarily added him to my account without talking to me. I found this out when I received my first bill.

After several calls to Verizon and being told numerous stories, I was told to have him call in and they would set him up on his own account. After they checked his credit they then advised us they would need a $400 per line deposit. I told them to leave it alone until we could make other arrangements. After some 90 days he elected to go back to T Mobile. He cancelled with Verizon.
Now they are trying to stick me with a new two year contract as well as $175.00 per line cancellation fee, they tell me by allowing him to stay for a period of time makes me guilty.

Sorry. But I signed nothing and authorized nothing.
It seems like these big companies think they can do what ever they please, in my opinion they need to be stopped!



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