I pay for the 3 movies out at a time program. So far I have received 5 unplayable movies. They have done nothing to help. I finally got to talk to a supervisor & I was told I would be given 2 vouchers for 1 extra dvd to get with my normal order, which is very lame as I can only watch 1 movie at a time. That is just the same as my plan. I ask for them to credit my account & they basically laughed at me. Be careful customer service sucks. I am no longer a member!!!
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