Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Entertainment Rewards & Ticketmaster - Involuntarily Enrolled in Rewards Program, Noticed $9 Charge. #280646

Complaint / Review
Entertainment Rewards & Ticketmaster
Involuntarily Enrolled in Rewards Program, Noticed $9 Charge

Last Oct. I booked tickets for Andrea Bocelli on Ticketmaster.com. I was involuntarily enrolled in a program called Entertainment Rewards. It went unnoticed until this month, when I saw a suspicious charge of $9. It had been 4 months! I immediately phoned and requested my "welcome" to the club email, letter, or call. They explained the welcome was tagged as bulk and Yahoo filed it accordingly. They did not argue against canceling my membership, but I do want my 4 months of fees back!!! It's so unfair. The call center I was calling had reps who admit they are getting these calls often. I got his name and email. He sent me an email on how I enrolled, by filling in my email address two times to confirm. None of this looked familiar to me! So scary. I advised him to leave the company he is working for! They are sketchy and need to feel consequences. Shame on them!

He sent me this link, which was used to sign up for the Entertainment Rewards program: https://entertainment.com/jsp/consumer/soc/landing/ticketmaster_25-180/soc_jump_FCut_tm.jsp


Offender: Entertainment Rewards & Ticketmaster

Country: USA   State: Michigan
Phone: 8663641333
Site:

Category: Recreation & Entertainment

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