Usacomplaints.com » Internet & Web » Complaint / Review: Amazon.com - Standard Shipping Promise Not Met for Textbook Needed in 3 Days. #342252

Complaint / Review
Amazon.com
Standard Shipping Promise Not Met for Textbook Needed in 3 Days

I recently ordered a book I needed in 3 days for a class, from Amazon.com. I paid for standard shipping (2-3 business days) expecting to receive it in that amount of time. I waited 3 business days and call to track my order.

I was informed that they would receive the book in 7-10 business days and then I would receive it within 2-3 days after they got it (for me 14 days total later). Had I known this I would have made other arrangements. I protested; the rep. admitted it is not stated on webpage, with his worthless apology. I did not cancel, I needed the book.

I will no longer do business with Amazon.com again, even if it cost more to do business somewhere else. I trusted this company. I feel lied to and tricked.

It's not that you're not going to get your product; it's how the business gets the product to you. As a student you're screwed. I will be without my book for the first 3wks of class.

Please, learn you lesson from me. I hate companies like this. Good luck!



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