I took my pug to get her nails and bath done at Petco in Auburn, NY. I will never bring her back there again.
The first time she went there, they did an excellent job with her. She did not fight to have her nails done at all. The girl double harnessed her to the table and she was as quiet as could be. This last time, some young kid was working, and when I went to pick her up, her front paw nail was cut so short that she was dripping blood. It took me a whole day to get it to stop. Every time she walked, it would bleed again.
I had to take her to the vet the next day to finish her nail trim and check on the nail they cut. They said it was cut way too short and was not a little nick of the quick. It even started to bleed again while they finished her back nails. They stated that if that happens again, she most likely will not let anyone near her feet. I will never take my dog back there.
Petco offered no explanation at all other than that the quick is grown out. I have had the quick nipped on other dogs, but not severely cut. They were all put out because I went back in asking for a bandage or towel. I had to send another 10 to buy quick stop. They did not offer to send some with me or do anything other than carry her to the car.
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