On 7/27 I signed up for Humana One Loyalty Dental insurance. I understand there are premiums and such, but I found there was a huge deductible before I could receive work, so I decided not to get the work done. The dentist I went to gave me a lot of trouble for using my Humana One card even though they are listed as one of the dentists. I refused their services and left.
I am in the process of changing my dental insurance because I am not satisfied with Humana. As of 8/23, it has been less than 30 days with Humana. I called to cancel so I can make my switch. Much like the previous person who dealt with Humana One, I received the same treatment. Then, to add insult to injury, the representative butchered my name and made fun of it, calling me something totally different, and laughed about it. The representative then told me I was under a one-year contract. I signed nothing. I received nothing stating such. When I signed up, there was nothing that said my soul is theirs for a year. I refuse to be under such contracts. I don't even have cell phone or internet contracts.
I asked to speak to a supervisor, who told me the same thing about the contract. I have all the paperwork that was sent to me. After working with an attorney for 3 years, I learned to save everything. I have one letter with my insurance cards and nothing else. Nothing about a contract, nothing that I had to sign and send back, nothing that states I am under a contract for an entire year. Even if there were a contract, I should still have been able to cancel, as it has been less than 30 days.
Also, when I signed up they took out 67 dollars for signing up and the first month of insurance. Two weeks later, on the 15th of August, they took out another 32 dollars. I am following what the previous person went through. I am cancelling my bank card.
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