Complaint / Review
BestBuyEyeglasses.com
Product not as expected and restocking fee charged on easy return

I won't bore you with the details. Problems were:

Product was not as expected (based on previous order)

So-called "Easy Return" included a restocking fee despite this problem

No reply to emails

Telephone customer "service" was dreadful in total lack of flexibility and customer satisfaction.

On-line businesses with this kind of poor service should not be patronized. We CAN encourage good customer service by avoiding businesses like this.