After reading quite a few of these complaints I knew I had to write one myself. I so hope that people will come here to read these comments before going to Aspen Dental.
I had changed dental insurance so scheduled a cleaning. I went in and after waiting 45 minutes, I was finally brought into a room to have X-rays done. I was then brought into a room which seemed more like a hair salon than a dental office. I got to watch TV while the hygenist poked around. I was still waiting for the cleaning...
After the "look around" and measuring the depth of gums, etc. I was told I would need 2 sessions of deep cleaning, I needed a cavity filled and my crown would need replacement. I would also have to buy this extremely important toothbrush... After TWO hours, and still no cleaning, and being practically forced to sign off on the treatments I walked out in tears and vowed never to return.
Went to my regular dentist and paid the extra fees as he was not one of the approved dentists for my insurance. The results... My teeth were fine ("You do a great job keeping your teeth clean"), I do have a tiny hole but it is NOT a cavity, my crown was irritated as I had a cold and the nerves in the tooth were hurting from the sinus pain.
DO NOT go to Aspen - they seem to tell everybody the SAME thing - we all seem to have horrible decaying teeth..
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