I purchased a magic jack for my home phone. The first one I realized your computer must be on for it to operate. I was able to keep my existing phone # for $19.95. I ordered the magic jack plus which you plug into your house electrical outlet. Now I requested the same phone # but was told it wasn't available, of course it wasn't available because I am the person who i using it. Since this happened on the week-end, the live representatives weren't available so I tried Just Answer.
Needless to say they had no answer for my situation, but were quick to say they would be able to assist with many other situations. They mentioned a money back guarantee, so when I requested the refund, all of a sudden I kept losing calls to them, but they were quick to take my $38.00 s. They also mentioned a unlimited plan, I informed them since they were not able to assist me with the problem I mrequested, I would no longer need their services. I am now concerned that they will not only not return my refund, but try to collect another $38.00 s after this supposedly free 30-days.
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