I signed up for Direct TV service. I went over the installation needed in detail before I signed up to make sure the installation was free as advertised. After getting the complete pricing, doing the internet rebate, and scheduling the installation, I thought I was finished. Today the tech came out ...
A phone call solicitation resulted in my agreeing to the $49.99 lock-in bundle for phone and internet, plus $9.99 for an additional phone line. I was promised that the first 30 days would be free and that the first bill would reflect a $50 rebate and a mail-in $50 rebate for the wireless modem. ...
I'm not happy with Uverse for many reasons. First: I lost all my recording funtions of my VHS and DVD recorders. The tuners are completly unusable. Second the salesman didn't mention that I would have to pay $10 extra for high definition and could only record two programs instead of the four they ...
Four-month old television quit functioning $22.00 to ship back to be repaired or changed? Customer support is a laugh ...
Technician came 6 hrs later than "window" given to us and we were promised a waived fee. Not only was the fee not waived but it showed up on the next three bills. Spent a long time on the phone trying to get things fixed only to struggle and fight the people who were supposed to be ...
After having been a customer for over 5 years, DirecTV charged me $450.49 to cancel my account. Even though their customer service department admitted that I should not have been charged the cancellation fee, they charged me anyway and would not let me speak to a supervisor - giving me a fax number ...