I had to switch to direct path because it was the only thing my apartment offered, a representative came out to our apartment complex to take our orders and the lady who took my order got my order wrong, i called to fix it and they wanted me to pay $250 for a DVR, for there people ordering my stuff ...
TIVO is probably the absolute worst company or business in a service related industry that I have ever dealt with. And considering what I do for a living – that is saying something! I am an American Service Member serving in the United States Army. I work with fortune 500 companies all the time. ...
I write this while I am on hold with DirectTV - whom I have been talking with for over 2 hours solid. I have spoken to 8 people in 5 departments. I should just hang up and not try anymore, but the principle of this drives me crazy. I placed an order as a new customer on 2/7/10 and scheduled ...
Two months ago I ordered Dish Network. I get a good picture but the sound is extremely bad... I can hear background sounds (cars, planes, etc...) but not the actors when they talk. I followed all the instructions that Dish Network customer services had me do... Nothing worked. They replaced the ...
I upgraded to HD services with DISH. I was promised movie channels free for 3 months, HD channels free for 1 year, a $10 credit for returning my old receiver, and the DVR recording option for $5.98 per month. I have yet to receive the $10 credit for the return of the old receiver and I am being ...
I am writing to complain about the direct/tv sales practice of fraudulently baiting and switching after a verbal contract with my daughter. They agreed to install cable tv for ONE year, yet when she declined an opportunity to work a shift to wait for cable installation, the installer (pleasant, not ...