I called AT&T Uverse tonight, and I waited on hold for quite some time, which is ridiculous in the first place. I spoke to a very, very rude customer service representative named Farah (6/30 @9:30pm). She asked me some questions to validate my account, and although I answered the question ...
I have been a loyal Qwest customer for 15 years. I signed up for a 2 year agreement with Qwest for Direct TV. I scheduled an installation window which was 4 hours. I took a half day off work for this installation, and when no one showed up, I called. Due to an error on their end, my appointment was ...
In April we signed up for Direct TV Extra package with a DVR system. Fast forward to June. Due to no fault of my own (due to a septic problem the home I had been living in was about to be condemned) I found myself having to move. The only place I could find did NOT want any satellites placed on the ...
I had been seeing out 32-inch Polaroid flat-screen tv when suddenly the display went empty and smoking began flowing from the back of the TV. ...
We had Directv for over 10 yrs. We kept getting adverts for special packages (weekly). Called rep several times. They said only for new customers & suggested we go to AT&T & maybe they could bundle a deal with directv. AT&T gave us best deal with Uverse. We called to cancel & ...
Best Customer Complaint Sites By Seth Fiegerman We’ve all had a bad customer service experience at one time or another. Now, with the Internet, it’s easier than ever to find a forum to discuss these incidents, seek advice from experts and fellow consumers and, most importantly, to vent. Every state ...