Do not get Uverse service. You cannot reach them for tech support. The self install instructions do not include key details such as how to get the phone to work on extensions. In addition the equipment is huge, not your usual modem. Sales just wants to sell and doesn't disclose the drawbacks. ...
A year after I cancelled their service, this corporate thug started billing me without permission. The bill was for in excess of $500. When I insisted that I had not had their service they told me to pay up! No amount of reason would work! They are thieves!!! ...
Tech support (level 3) has been reduced to ten minutes per call for a customer with high speed internet and wireless home networking problems. Also the agents are now going to be trying to sell more product to the customer on top of the reduced amount of help they are providing for broken, faulty, ...
I have had to wait a total of 5 hrs and counting to get some customer service. Give me one good reason why I shouldn't just cancel all my services after 12 years with cell and 5 with uverse? You guys made a mistake now I'm waiting for another hour for service. Very disappointed close to canceling ...
Over a year ago I joined Planet Fitness in Danvers, MA. As a 56 year old woman I was not familiar with the ins and outs of gyms. A trainer took me under his wing and talked me into hiring him as a personal trainer for a fee. On my first training session he told me to go warm up on the treadmill at ...
Installed DirecPath service yesterday 11/07 in Miami area 33025. Gold package for 39.95 which suppose to have 3.0 meg of download speed. Not even close. Call them the same day about cancelation of this service. CSR says no refund on $102 payment which was made before installation. Speed this ...