I lost all Dish Network satellite signal at my home. I phoned Dish, was told they'd send a repair tech out right away, IN 19 DAYS. Nineteen days! Dish actually considers that acceptable, which illustrates the service customers can expect from them. Explaining the outrageous absurdity of that didn't ...
My installation was scheduled for Dec. 26. The gentleman showed up and told me they'd call to reschedule due to inclement weather. I never got a call so I called and asked for earliest possible appointment and was told Dec. 29 between 8-12. On Dec. 29, I received a call at 11:00 that they needed to ...
In October TWC told us to purchase a new cable modem of a type they specified. We did this. Ever since our old modem was disabled and our new modem enabled, our internet service has been unacceptably poor. Screens regularly take 1 minute to change. Hours on the phone and in online chats with TWC ...
I called directv today, 12/29 to voice a complaint regarding not only their horrible reception service, but also concerning the extremely high bill. They are a horrific business. Was told in so many words that if I'm unhappy to cancel, but a $400 will be automatically withdrawn from my account!!! ...
When I signed up for DISH, I was told my bill would be $41 a month for basic cable service. I signed up so they could withdraw money from my account each month. I am now four months into the service, and they have taken more than $41 each time, even though I have spoken to them three times about ...
My mother (who is 86) and her husband (who is 90) have been without a phone and cable for a week. They feel isolated, depressed and helpless. My mother has a heart condition, and I'm worried she may have a heart attack. The sad thing is Verizon folks know all of this and don't care. I've spoken to ...