This company sucks, the people whom are supposed to help don't know what they're doing! It got so bad that I just canceled my service and paid the fee. And after that they still couldn't send the return boxes to the right address. What a crock... Never go through direct tv!!! ...
Tried to get Time Warner internet service, I gave them my name, address, and Phone number. They asked for a credit card number and I told them that I wanted to be billed monthly. But i was told that I had to pay the first month in advance. So I went ahead and gave them All my credit card ...
I am beyond livid due to the customer service i have received from bright house! I cancelled my service and set up an appointment for them to come and pick up their equipment. They never showed up. So I called and rescheduled the appointment. This has happened 4 times already without them showing ...
Earlier this week I switched my regular cable internet modem for a combination modem/router because I needed in home Wi Fi. I went to my local center and made the switch. The modem/router was handed to me in a plastic bag with no instructions. I was told the manual was online. I got the modem set ...
This is the most appalling 'service' that I have ever endured. I am unable to use any 'real-time' services, including Skype, or to stream movies etc. I now discover that I have "exceeded" my monthly allocation & my internet speeds have been throttled back. I do not play online games ...
I wasn't told what it was and afterwards I found out that it's a Focus on the Family scam. It's horrible censored internet and I can't do anything. ...