I have had Centurylink internet service since 2006 with no service or billing problems. In Feb. my router burned out and I was told by tech support to go to a nearby Centurylink store and get another one. I did so, and when I asked how much I owed the clerk said "nothing". At the time I ...
Late fees are charged for services that have yet to be received, this seems unethical and consumer abuse. Time Warner bills in advance of received services. I have had a total of 7 late fees due to a decrease in my income caused by disability due to a car accident. The total is $52.50. Should I ...
This company sucks, the people whom are supposed to help don't know what they're doing! It got so bad that I just canceled my service and paid the fee. And after that they still couldn't send the return boxes to the right address. What a crock... Never go through direct tv!!! ...
Tried to get Time Warner internet service, I gave them my name, address, and Phone number. They asked for a credit card number and I told them that I wanted to be billed monthly. But i was told that I had to pay the first month in advance. So I went ahead and gave them All my credit card ...
I am beyond livid due to the customer service i have received from bright house! I cancelled my service and set up an appointment for them to come and pick up their equipment. They never showed up. So I called and rescheduled the appointment. This has happened 4 times already without them showing ...
Earlier this week I switched my regular cable internet modem for a combination modem/router because I needed in home Wi Fi. I went to my local center and made the switch. The modem/router was handed to me in a plastic bag with no instructions. I was told the manual was online. I got the modem set ...