Tried to get Time Warner internet service, I gave them my name, address, and Phone number. They asked for a credit card number and I told them that I wanted to be billed monthly. But i was told that I had to pay the first month in advance. So I went ahead and gave them All my credit card ...
I am beyond livid due to the customer service i have received from bright house! I cancelled my service and set up an appointment for them to come and pick up their equipment. They never showed up. So I called and rescheduled the appointment. This has happened 4 times already without them showing ...
Earlier this week I switched my regular cable internet modem for a combination modem/router because I needed in home Wi Fi. I went to my local center and made the switch. The modem/router was handed to me in a plastic bag with no instructions. I was told the manual was online. I got the modem set ...
This is the most appalling 'service' that I have ever endured. I am unable to use ANY 'real-time' services, including SKYPE, or to stream movies etc. I now discover that I have "exceeded" my monthly allocation & my internet speeds have been throttled back. I do NOT play online games ...
I wasn't told what it was and afterwards I found out that it's a Focus on the Family scam. It's horrible censored internet and I can't do anything. ...
Only 3 months of service and I was not completely satisfied. I didn't get my sports package free for signing up, when I was told I would get those channels. To many problems in between the third party and the DTV. And worst of all, bill came up to $206 $400 early termination $300 for each box. I ...