Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Billling and customer support. #898694

Complaint / Review
Direct TV
Billling and customer support

I had beennot ready to pay for my statement in-May since I'd an issue with my SSDI check. Used to donot obtain it early in-May like I actually do each month. I got behind in April and decided to catch-up and spend $114.93 for both weeks about the 3rd of May. Because of conditions really uncommon, used to do not obtain my check! There is an issue and that I transpired towards the workplace to discover what happened. I received my check late, in middle-May which created all my charges, living costs, etc. Late and overdue! I called DTV and told them the problem. I also e mailed them written down simply because they were threatening to get resources in my own consideration, that have beennot there then I'd possess a worse clutter to cope with. These were likely to remove for that gear also! I e mailed them. They disconnected the wire. July 1, I ultimately could spend them $115,00 and believed that my wire could be reactivated. No, they'd billed me $15.00 remove charge and desired $40 to reactivate! This is actually the very first time actually I had been disconnected. I've been together nearly 7 years! The client svc rep/callcenters excessively rude and wouldn't use me. I understand they have campaigns to provide to current clients also. I suppose I'm not deemed a current client till I spend extra that we can't pay the additional. Their advertisements express no service charge for brand new clients. I've never had an issue with DTV before. I'll never send anyone for them. They utilize to become good to work well with regarding my knowledge. I've paid extra for safety support plus they haven't emerge to repair the wire issue outside which have been protruding onto the pathway and also the wire door outside.


Offender: Direct TV

Country: USA   State: Oregon

Category: TV & Radio

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