Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Billing & Cancellation Fees. #536541

Complaint / Review
DirecTV
Billing & Cancellation Fees

I've been a Qwest and DIRECTV client since October. I simply received my statement for Dec and also to my surprise it had been $100 significantly more than it often is. After I examined why it had been so higher, (I've telephone, web, and Television included), I came across that DIRECTV had charged me for 2 weeks at the same time! For that 14 weeks that I've had DIRECTV, I've obtained a through Qwest from their store for each month, and settled it. I've usually settled my bill entirely each month, though I actually do often spend it about 5 times late, but I actually donot possess a balance forward on my statement. I receive money about the 1st and also the statement is generally due round the 26th to 28th. So that as an additional reward for that holidays, the statement arrives December 24th. Merry Frickin Christmas

After I called Qwest to discover that which was happening, they named DIRECTV and confirmed the costs were legitimate. Evidently DIRECTV have been behind within their payment before and today they're getting up. No progress notice. No sorry about the issue. Simply, we were behind. Nevertheless, Qwest did claim they could be ready to provide fee plans. I survive a fixed-income. Again - Merry Frickin Christmas

Yes, to all you available who understand your power regulation, easily WOn't spend my Television part they allegedly cannot remove my telephone. Nevertheless, within the real life, even although you inform them in advance that you'll be performing that, the remove notice can get automatically created. Subsequently, even although you contact to correct the clutter out, somebody on the way may fall the basketball as well as your consideration WOn't get unflagged in the disconnection listing. You then will need to spend the disconnect fee, reconnect fee, and what-ever otherwise type of fee that they'll develop for each support that you simply have together. It is no surprise the world wants Prozac! Alas, I am scared I'll simply need to consider that one up the bottom, it's simpler.

PS: In September, DIRECTV bills me for that luxurious soccer bundle from the orange. I didnot purchase it, I didnot actually drive the switch on my distant to-order it - they simply charged me for it. I reported your day I obtained the bill, but I'd to pay for the costs for 8 weeks prior to the credit got through on my bill, just-so I'dnot have my telephone disconnected. The Qwest consultant suggested that I spend all of the costs to prevent disconnection, since any stability forward might induce a disconnection prior to the next billing period. Subsequently, along with that, once they acknowledged my consideration for the providers used to donot request, they lifted my regular costs by $15.00 per month. No it wasnot a discount that vanished, this was the standard costs.

Being an update for this, DIRECTV has become accusing Qwest to be behind on the payment and evoking the issue. Plus I simply discovered I acquired registered for a 24-month agreement not the 12-month agreement that I thought I registered for, which may have now been around with-in October 09. Therefore today even when I stop my support together I've to pay for a cancelation charge of $480. They'd prorate it, nevertheless, for that eight weeks they claim I've quit about the agreement. Used to donot actually realize that I'd a termination charge on my Television support till I began studying these grievances on the web and discovered the California Suit. I am also frightened to inquire about the charge that they can cost me after I stop my support and till they obtain my radio back.


Offender: DirecTV

Country: USA

Category: TV & Radio

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google