Usacomplaints.com » TV & Radio » Complaint / Review: RedBox - Charging Practices, Editing Content. #638095

Complaint / Review
RedBox
Charging Practices, Editing Content

Well, my criticism is two fold:

1) As a large number of additional grievances I've read, the Redbox getting methods are in best, dubious. I've been billed $26.00 to get a DVD they stated was never delivered twice, and even though they did credit my bill once, I'd to combat together to do this. Additionally, on many events, I've not had the opportunity to come back a film since the device was complete or disfunctioning. Then after calling customer support (that you just be seemingly ready to complete via mail) the very best they might provide was attempt another device, without any credit for that additional expenses today sustained consequently.

2) Our additional criticism is that this, after enjoying close focus on a number of different type of films, I came across that Redbox has modified the vocabulary and information of the DVDs, including extremely apparent speech dubs over profanity. I can not find everywhere on the devices or their website explaining this exercise (apart from the conventional "this film have been altered to suit your tv" that occurs many DVDs) so the client understands it upfront. I actually donot understand why and that I do not exactly what the point-of transporting r-rated films is if they're likely to be modified for limit vocabulary and information however it truly is occurring.

Initially, I had been truly enthusiastic about that support and also the comfort it provided however now all it is demonstrated in my experience is the fact that if it seems too-good to become accurate, it possibly is!


Offender: RedBox

Country: USA   State: California   City: Los Angeles
Site:

Category: TV & Radio

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