Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Avoid DirecTV at all costs. #603000

Complaint / Review
DirecTV
Avoid DirecTV at all costs

My spouse requested Direct TV using the NFL Sunday Bundle and 2-Year agreement for my birthday. She established an install day as well as mentioned about the records that people currently had a 4LNB meal about the home. The mount evening comes and noone turns up in a-4 time screen and so I contact them. I obtain a person on the telephone also it requires them many moments to find out what's happening. Then they inform me that there's a quantity from 5 years prior. I let them know that's difficult as all expenses were compensated and also the agreement have been recognized. She continues to inform me the exceptional stability is $357. What? I inquired basically was on genuine camera... I then request an itemized record of the charges and he or she informs me that I had been delivered a brand new DVR and that I owed over $150 operating costs. I then inform her that people never received the DVR since we were provided a good deal with another organization plus they weren't being competetive at that time for present clients (just fresh). I tell her there has to be some type of error which because we did n0t obtain any new gear that I'd spend the distinction of gear charge and service cost. She claims this isn't feasible. I obtain a boss about the telephone (suppossed). I tell you the above mentioned as well as note that people terminated or previuos support with Meal which we're having a meet up for that first weekend of soccer and that I don't have any Television. This woman seemed like she might care less and stated that I'd need to spend the whole $357 to obtain their support. I then inform her that she's insane to challenge a-5 year-old statement with me since I'm prepared to almost separate the distinction and signal a two-year agreement together to provide them more regular income at-at least $80-plus bucks per month and we currently had a meal on the top. She claims that's the very best they are able to do. I let them know that it's absolutely their reduction and they'll never be receiving my company or anybody I will achieve. What type of organization is reluctant to have a individuals cash once they have previously finished on report a complete agreement of support and in the same period rest about delivering gear which support costs weren't compensated when you're actually prepared to fulfill them half-way to save lots of a connection. This sort of customer support would be the death of these as more individuals uncover their dishonest methods. Term of recommend... Get Dish Network this drop once the fresh 922 slingshot DVR is launched. Meal has often had the very best gear and today the present Red Area for 5.99 monthly having a $70 strategy. Hope this can help somebody available. Cheers, Mark Edmond, okay USA Proceed Sooners!


Offender: DirecTV

Country: USA
Site:

Category: TV & Radio

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