Usacomplaints.com » TV & Radio » Complaint / Review: RedBox - Sad and disappointing result with no attempt made either to listen attentively or resolve the problem. #599806

Complaint / Review
RedBox
Sad and disappointing result with no attempt made either to listen attentively or resolve the problem

I approached Redbox after an unsuccessful effort at entering a totally free rental signal obtained on my mobile phone at-one of the Redbox channels. The signal was still essentially at that time and that I had it prepared to read towards the customer support agent. It had been an easy request.

However, after talking to Brian after which increasing to Dallin, in Dallas, I had been informed they had no purpose of assisting me. An extremely bad customer service mentality was in proof also it was nearly as though these were "tag joining" the buyer to show they might be correct in the threat of dropping a person.inadequate communication abilities with no understanding of consumer-advocacy and preservation. Mitch Lowe must learn about where he's declining his customer platform.

Unfortunate and frustrating outcome without any test produced possibly to hear diligently or solve the issue!


Offender: RedBox

Country: USA
Site:

Category: TV & Radio

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