I'd hired many times from Redbox, mainly without mistake. Its a great 25% probability, nevertheless, (in my own encounter), this 1 may get a non functional DVD.
I'd only taken care of these leases not attempting to trouble using their (or the things they contact their) "Customer Service".
No further. I hired once again. Sigh, also it was a non functional DVD.
I emailed customer support and requested them what I ought to do with this particular DVD when I didn't wish to return it towards the device for another unfortunate client to get and be charged.
They explained to come back it which I'd be returned.
No later than 2 nights after I a) experimented with reunite the dvd to its supply. (it had been damaged) w) needed to discover another redbox in my own town to come back it c) delivered the dvd, I had been billed 9.08,1.08, and one more 10.08... Therefore, 20.16$ to hire a broken DVD.
Redbox claims they'll now-not return my income. I would recommend everybody consider the extra action to document a problem with BBB. You will find ample people below to document a class-action against Redbox. You will not be paid much I'm certain, but atleast it'll ultimately provide the correct picture of the organization.
I'm so discouraged, I really hope folks study these panels, nor hire from Redbox.
0 comments