On Nov 30 I bought numerous products from their website. Significantly less than per week after I obtained the things, I chose to return your guitar and situation since I merely didn't such as the sense of it. They offered me a return quantity and that I delivered the things back at my cost. On Dec 17 they obtained the things as confirmed by UPS tracking. I taken care of these things utilizing money in my PayPal account and so I anticipated an instantaneous reimbursement back again to my consideration for $599.98. After waiting many times, no reimbursement. That is then your trouble started.
I Have experienced connection with their customer support division just about every day. Discuss lies, they first explained the cash was returned. It was not. Therefore after I submitted grievances using the BBB, Complaints.com and also the US Department of Justice, they abruptly transformed their tale and stated there is some type of issue obtaining the reimbursement to return to my PayPal account. I stuck a problem with PayPal which froze their consideration. They explained the main reason my reimbursement wouldn't undergo was due to the criticism I stuck with PayPal. I launched the criticism, however no reimbursement.
Today, almost 3 months because they obtained the item back they are back again to their unique rest stating the reimbursement continues to be released. It'snot. I actually agreed to take product or even the guitar and case-back simply because they held declaring that there is some kind of technical trouble.
I Have written characters to John Eastman in addition to the boss of Guitar Center. These characters must achieve their location anyday today.
After doing some study I Have discovered a lot of grievances from this organization. As others have stated below on pissedconsumer.com, the corporation lies continuously and patronizes its clients to maintain them away. Well, they find the wrong individual to wreck havoc on once they ripped that with me since I'll follow this often till I get my cash back.
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