Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Deceptive Information. #479910

Complaint / Review
Direct TV
Deceptive Information

Approached Direct TV simply because they were marketing a unique. I spoke to some repetition on Friday 20 June and selected an agenda. She described that they can be subtracting $25 from my consideration and that I informed her that I really could not get it done that evening whilst the cash wouldn't will be in there before Sunday (21st June) and so I might simply wait until Friday (22 June) to call-back and take the program. She explained to not fear they wouldn't consider the cash out until Friday. We subsequently attempted to obtain a planned day for intall. Couldn't obtain a planned day before following Thurday (25 June). When spekign towards the Repetition I questioned her just how long did I've before I really could selected maintaining the support. She explained I will stop after 15 times or need to stop from the 15th time. I received numerous ask the Sunday (20 June) with a specialist who explained he was visiting do an install. I had been amazed by this since I still had my previous wire. Anyhow he arrived and did a poor work. He quit all of the extras on the ground, he didn't cleanup cutting he quit about the deck after which he completed the Client evaluation type herself and offered it in my experience to signal. Solitary lady which man is in my own likely informing me to sign below. What'll I really do. I named Direct Tv about the Mon and documented this. Named Direct TV on Sunday July 5 to stop the support plus they explained that I'd need to spend a charge. I told him concerning the 15-day grace time and he held placing me on-hold. Lastly after talking to a boss it had been decided that my condition didn't permit A - 15 day grace time and they'll not recognize exactly what the first representative explained. I expected him how might I not need identified about that 15-day grace time easily wasn't informed about this. He apologized concerning the misunderstanding and todl me that I'd need to spend $462.00 to stop. He explained I had been secured in to the agreement.

I'm seeking info on corporate office contact.


Offender: Direct TV

Country: USA   State: Georgia

Category: TV & Radio

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